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Improved: Expired Card Appearance in Agent Interface
August 7, 2019

Previously there were no visible differentiating factors between active and expired credit cards on booking records. We have updated this so that expired cards can be easily distinguished from active…

New: Descriptive Tooltips
August 7, 2019

We have begun adding descriptive tooltips to all elements of Groupdesk to increase ease of use, and provide further guidance to our users. We will continue to add tooltips, hints,…

New: Delete a Record
August 7, 2019

We are excited to release the ability for users to delete records! Before deleting a record, we provide a list of backwards relationships that must be cleaned up in order…

Improved: Control T&C’s By Brand
August 2, 2019

Previously, the terms and conditions were hard wired for each environment of Groupdesk. This has now been changed and the terms and conditions associated with a brand record can now…

Improved: Easier to Add Brand and Catalog Record Copy
July 13, 2019

When building a catalog record, many recommended fields are now automatically displayed and editable within record overview module. This will make catalog building much easier and streamline the process. Catalog…

Improved: Gateway Appearance on Trip Page
June 20, 2019

Previously in Groupdesk, the Travel Details section of the trip page would always display an area for Gateway Information, regardless of whether there was a gateway necessary for the trip….

New: Traveler Payment Error Messages
June 12, 2019

Changes were made to the Traveller Interface under the Add a Method of Payment section of My Profile. When a transaction attempt fails, Groupdesk logs the reason for failure and…

Press Release: Janice Sousa named Co-Founder and Chief Executive of Groupdesk
June 4, 2019

Press Release: Janice Sousa named Co-Founder and Chief Executive of Groupdesk

New: Require Payment in Full
May 31, 2019

For each Trip Record, you will have the option to Require Payment in Full for your bookings. You will still need to determine the Deposit Amount and Balance Date when…

New: Trips with No Hotels
May 7, 2019

Groupdesk now allows trip records to be built with no mandatory hotel. This is great for day trips, bus-only trips, and non-traditional trips.