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New: Direct Travelers to an External Insurance Provider
August 30, 2019

We have recently made some changes to the Traveller and Agent Interface to allow for External Insurance providers to offer travel insurance to Travelers.

New: Incorrect Rooming Error Message
August 28, 2019

We have added a warning to the rooming process. When a user is attempting to room together an amount of travellers that does not match the selected occupancy, they will…

Improved: Traveler Auto-Charge Selection UI
August 28, 2019

We have made some changes to the Autocharge function on the OBE and MyProfile. Instead of being a toggle on/off button, the Autocharge is now a yes or no selection….

New: Insurance Not Mandatory
August 21, 2019

Insurance Inventories are no longer mandatory in order to create and view a trip record. Previously, all trips must have had an insurance inventory in order for the trip to…

New: GMV Dashboard
August 21, 2019

We have introduced a new dashboard to calculate Gross Merchandise Volume (GMV). To access the dashboards page, please use the Navigation Menu on the top right corner of the home…

New Pages: Support & About Groupdesk
August 14, 2019

We have recently added two pages to the side “Hamburger” Navigation bar within Groupdesk. These pages contain information regarding the support we provide and additional information about Groupdesk itself. To…

Improved: Expired Card Appearance in Agent Interface
August 7, 2019

Previously there were no visible differentiating factors between active and expired credit cards on booking records. We have updated this so that expired cards can be easily distinguished from active…

New: Descriptive Tooltips
August 7, 2019

We have begun adding descriptive tooltips to all elements of Groupdesk to increase ease of use, and provide further guidance to our users. We will continue to add tooltips, hints,…

New: Delete a Record
August 7, 2019

We are excited to release the ability for users to delete records! Before deleting a record, we provide a list of backwards relationships that must be cleaned up in order…

Improved: Control T&C’s By Brand
August 2, 2019

Previously, the terms and conditions were hard wired for each environment of Groupdesk. This has now been changed and the terms and conditions associated with a brand record can now…