Update mass travel details and change the associated pricing
Trip Switch allows you to update segment details AND update the pricing that exists on booking records. Swap is a similar process, but does NOT update the pricing on booking records.
Switch a single booking to a new trip
(ie: Mary wants to go on the ‘Cruise to Bermuda’ instead of ‘Cruise to Fiji’)
Open the booking record of the person you are switching
On the Overview module, click edit
With the Edit Booking pop up open, change the Trip * field to the new trip record
Click Update and refresh your page
If your booking has purchased optional insurance, you will have to update that manually for them.
A Bulk Trip Switch will allow you to switch multiple booking records to a new trip at once.
(Ie. Jessica and her 3 roommates all signed up for a Land only trip but now want to switch to a trip with flights included)
Search for the booking records that you want to switch in the Search bar
Select the booking records you want to update and an Edit button will appear under the search bar
With the Edit window open, select the box beside the Trip* field
Then change it to the new trip
Details from the new trip will populate below, and you must select all the mandatory inventories, segments and units from the new trip in order to apply them to the booking records. (For the Hotel Inventory, only select which occupancy the travelers are in, not all occupancies offered.)
Click Mass Update and refer to your Bulk Jobs to ensure the Trip Switch was successful